Frequently Asked Questions (FAQ)
Find answers to the most commonly asked questions about our products, services, shipping, returns, and more.
अक्सर पूछे जाने वाले प्रश्न पृष्ठ
Log in to My Account > Orders > View to see your order status. If your payment is complete but the status shows "Pending Payment," please call us for confirmation.
We commonly use DTDC, Trackon, Anjani Courier Services, and ST Courier. You can request a preferred service by adding a note at checkout or contacting us.
Typically, 3–4 business days. Delivery times may vary due to factors like location or Covid-19-related delays.
Orders placed before 3:00 PM on working days are usually dispatched the same day. You'll receive a tracking code by midnight. Multiple packages will have separate tracking codes.
Go to My Account > Orders > View to find the courier service and tracking number. Use the tracking number on the courier's website to track your order.
Yes, an account is required for order placement, tracking, and future reference.
